Photo Guidelines

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Keep Photos Clear and Brightly Lit

Photo Tips

  • Take a photo or choose an existing one in daylight or a brightly lit room.
  • Use a smartphone or high quality camera.
  • Ensure the whole face & neck is visible and not in shadows.
  • Avoid overly filtered photos to ensure we correctly capture your pet's coloring.
  • Ensure your pet is looking directly at the camera at eye level, facing forward. Other positions are acceptable, but your pet will be shown in that position in the final portrait.

Please Note:

We utilize the exact photo you upload with your order during our artwork creation process. Therefore, it is essential to ensure that the angle complements your selected portrait template, that the fur color accurately reflects reality, and that you are satisfied with the photo you provide.

All examples featured on our site are derived from high-quality photographs. If your submitted photo does not meet our standards for the design phase, we will contact you via email to request an alternative image.